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Core Sync Status: Reachable and compatibleĭisplay Bounds: top=0, left=0, bottom=1080, right=1920ĭisplay Bounds: top=0, left=1920, bottom=1080, right=3840 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading I hope this will help in working out a resolution.Īdobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 圆4 That's about all the time I can give to help with this. I've also attached two versions of this info (they look to be identical) The first being before refreshing the graphics driver, the second, after. I have tried uninsatlling and reinstalling the driver, and it's still the same.🤷‍:male_sign:Īlso, as I had to reinstall v24 and had already tried clearing my preferences to get this info, so things like external scratch disks etc may not be set up as they should be. Lenovo insist their channels are used for driver updates, and this driver is the latest they will allow to be installed, also, everything works fine in the older version of PS. Before you suggest I try a newer Intel Graphics driver, I already have, and I cannot install it. OK, so here's the info you've requested from the more basic of the two laptops. Report Id: ba38d767-f01f-45f0-bfd0-0950b0491ff3įaulting package-relative application ID:įaulting module name: ntdll.dll, version: 1.608, time stamp: 0xf2e8a5abįaulting application start time: 0x0x1D8E615FDC5ECEBįaulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll These are the two event log entries that keep re-occuring:įaulting application name: Photoshop.exe, version: 24.0.0.59, time stamp: 0圆34899c1įaulting module name: Camera Raw.8bi, version: 15., time stamp: 0圆32e09b3įaulting application start time: 0x0x1D8EB298F22F8D7įaulting application path: C:\Program Files\Adobe\Adobe Photoshop 2023\Photoshop.exeįaulting module path: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\Camera Raw.8bi Both have the same crash isuse with no crash dialog. One system has 64gb RAM and one has 32gb RAM. One with a NVIDIA 3070 and one with a NVIDIA 1070i GPU. I run PS2023 on two different Windows computers. As far as I can tell, this is an issue in the PS 2023 software.